Netgear Case Study on Wireless Infrastructure with ICHM

Netgear has published a case study on a recent project that PowerBiz Solutions completed with the International College of Hotel Management. Here’s the overview.

International College of Hotel Management overhauls campus wireless infrastructure with NETGEAR to significantly increase performance, reliability and student satisfaction.

The International College of Hotel Management (ICHM) is an educational facility in Adelaide, South Australia. Since 1992, and in partnership with the Swiss Hotel Association (SHA) and the South Australian Government, ICHM provide Australian and international students with access to business degrees specialising in hotel management. Students come from all over the world to participate in the globally recognised courses with graduates going on to work at all levels of management within the international hospitality and hotel industry. While studying, students are housed on campus, and have access to all of the college’s conveniences. While the school has always had a commitment in offering boarding students the best facilities possible while they pursue
their studies, its WiFi network was out-dated and unreliable. The IT infrastructure on campus was causing frustration amongst the students on campus as their demand for reliable wireless grew, and as such the college staff were regularly inundated with student complaints. After making the commitment to improve its on-campus amenities, Roger Stevens, ICHM’s Business Manager sought a system that would deliver a consistent and truly mobile wireless experience. To achieve this, ICHM approached PowerBiz Solutions, a leading computer/technology solution and managed services provider, to deliver a robust and integrated infrastructure while ensuring costs were kept under control.

You can download the whitepaper here – Netgear Wireless Infrastructure Whitepaper

I’ve been awarded as a Microsoft Most Valuable Professional (MVP) for the 6th year

MVP Award 2015

Thanks to Microsoft for this award in the Windows Server for Small and Medium Business. I remain as passionate as ever about representing the small business community to be a bridge in helping Microsoft build better solutions in this area.

Here’s an excerpt from the notification email.

Dear Boon Tee,
Congratulations! We are pleased to present you with the 2015 Microsoft® MVP Award! This award is given to exceptional technical community leaders who actively share their high quality, real world expertise with others. We appreciate your outstanding contributions in Windows Server for Small and Medium Business technical communities during the past year…

How To Fix Domain Trust Issues in Active Directory

A simple reset of the Computer Account in Active Directory Users and Computers might fix the issue where a workstation (or server) reports that “The trust relationship between this workstation and the primary domain failed”.

This is a further possible fix to the issue highlighted in an earlier blog post –

More explanation on this fix and why this is a better approach than removing the workstation or server and rejoining it to the domain is detailed here –

PODCAST: Hybrid Cloud Strategy options

I spoke with Robert Crane from CIAOPS – Need to Know podcasts on the options that are available to small businesses in creating a cost effective hybrid IT solution.

Listen to the podcast here –

Reading, Viewing, Recovering files – OST, PST, PDF, MDF, DOCX, XLSX, PPTX, MPP and more

It has been a while since I looked into these kinds of tools.

For example, the OST File Viewer – – is a simple and effictive tool to reading OST files where the Exchange server is offline or has been damaged.

To recover these types of data files, it is best to purchase a decent product. There are a number of products that handle a variety of files. Most will allow you to view the recoverable data before you purchase the product.

One such product that appears to cover a number of file types is

Another company,, provides numerous recovery and conversion tools.

If you are totally stuck with a failed Exchange server, Ontrack PowerControls, will be a very useful tool. However, it can be fairly expansive for a once off operation to recover a single mailbox.

StorageCraft’s Shadow Protect Granular Recovery for Exchange – – is a great tool for easily recovering Exchange server mailboxes from ShadowProtect backups. Once great benefit is that you can license this on a project based 60 day version, which is quite inexpensive.

Online Tools for working with PDF files

I recently needed to extract all the pages from a PDF file into separate documents. Previously, I had an old version of Adobe Acrobat. This was lost during a recent rebuild, and I could not justify paying for the latest version. Thus, I had a look into freeware and online tools. Since I do this quite infrequently, I decided to try out a free online service. This service has 6 functions:

I tried out the PDFsplit. It was a simple and quick process – Drop the file into the line, make some choices, click Split. The file is extracted accordingly and a ZIP file is produced with the desired results.

Would I recommend this for sensitive and confidential PDFs? No. But if you have open and simple PDF files that need to be processed, this is a great service.

Passwords are the keys to your House

Have you ever gone out and walked up to someone you don’t know and given them the keys to your house?

Security (your keys, your alarm system, the locks and doors) are the protection you have for your physical home and the contents that you posses. We tend to look after these things fairly carefully.

In the electronic world today, people are less careful about the security in your “electronic” home. Your cloud accounts (email, data storage, shopping, banking, etc) define who we are just as much as our physical possessions. Yet, we tend to be less conscious about how we protect these personal “belongings”.

Jimmy Kimmel live put a reporter on the streets to interview people and as them what their password is.  The results? Well, see for yourself…

Guard your online privacy, and if you have one of these passwords (, please change them ASAP!

Your most common questions regarding Shared Computer Activation in Office 365 ProPlus answered

Microsoft’s Garage Series Team have released a video to answer the most common questions regarding Shared Computer Activation in Office 365 ProPlus.

  • How do I use shared computer activation and what do I need to download or enable in Office 365?
  • I’m a small business or bought Office 365 directly or via a 3rd party. Can I use shared computer activation if I don’t have Volume Licensing versions of Office?
  • Can I use Office 365 ProPlus with shared computer activation in my standard image? What if some people don’t have Office 365 ProPlus rights on those PCs?
  • Will shared computer activation work with Citrix XenApp, Azure RemoteApp or similar remoting solutions?
  • Can I replace normal, user-based subscription activation completely with shared computer Activation? Are there any disadvantages?

Watch the Video here.

To find out how to configure this, view the blog post  here –

Join me on 30 Jan at the Adelaide MVP Community Camp 2015

I will be presenting a session titled “The Best of Both Worlds – Maximising Microsoft Technologies in Hybrid Deployments SMBs. The session is not just for IT Professionals. If you are a small business owner, there will be some great nuggets of information to take back to your business for further thought and planning with your IT provider.

You can register for the event here –

Protect your Virtual Machines to the Cloud with Azure Site Recovery

Great news!

Microsoft have now made it possible to protect your Virtual Machines running on a Hyper-V server with Windows Server 2012 R2 by replicating them to Azure. In the past, this was only available for larger organizations that had access to System Center Virtual Machine Manager. Now, SMBs can take advantage of this service out of the box from Hyper-V without the need to purchase the SCVMM components.

Here is the link to the documentation on how to set this up –

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