Netgear has published a case study on a recent project that PowerBiz Solutions completed with the International College of Hotel Management. Here’s the overview.

International College of Hotel Management overhauls campus wireless infrastructure with NETGEAR to significantly increase performance, reliability and student satisfaction.

The International College of Hotel Management (ICHM) is an educational facility in Adelaide, South Australia. Since 1992, and in partnership with the Swiss Hotel Association (SHA) and the South Australian Government, ICHM provide Australian and international students with access to business degrees specialising in hotel management. Students come from all over the world to participate in the globally recognised courses with graduates going on to work at all levels of management within the international hospitality and hotel industry. While studying, students are housed on campus, and have access to all of the college’s conveniences. While the school has always had a commitment in offering boarding students the best facilities possible while they pursue
their studies, its WiFi network was out-dated and unreliable. The IT infrastructure on campus was causing frustration amongst the students on campus as their demand for reliable wireless grew, and as such the college staff were regularly inundated with student complaints. After making the commitment to improve its on-campus amenities, Roger Stevens, ICHM’s Business Manager sought a system that would deliver a consistent and truly mobile wireless experience. To achieve this, ICHM approached PowerBiz Solutions, a leading computer/technology solution and managed services provider, to deliver a robust and integrated infrastructure while ensuring costs were kept under control.

You can download the whitepaper here – Netgear Wireless Infrastructure Whitepaper

I received an email overnight from Mike Hickman, Microsoft’s Director for Community Engagement, congratulating me on being presented with a 2014 Microsoft MVP Award in the Windows Server for Small and Medium Business expertise. The award is given to “award is given to exceptional technical community leaders who actively share their high quality, real world expertise with others” 

I am honored to be receiving this award for the fifth year. It has been a privilege to represent the Small Business Community in this manner. I look forward to more engagement this year to better enhance the experience of the community in working with Microsoft products.