Category Archives: Office

Microsoft Office Outlook cannot provide form scripting support

I installed Trend Micro Worry Free Business Security Advanced on a server and implemented the antispam features. Trend drops detected spam messages into a folder called Spam Folder in each user’s Outlook mailbox on the Exchange server.
 
When accessing this folder on a Terminal Server, the following error message appears.
 
“Microsoft Office Outlook cannot provide form scripting support. This feature is not available. For more information, contact your support administrator.”
 
The fix to this problem is detailed in KB302003 – http://support.microsoft.com/kb/302003
 
1. Copy Outlvbs.dll from a normal client PC (not a Terminal Server). The file needs to be placed in the Program Files\Microsoft Office\Office12 folder. For Ooulook 2003, put this file in the Office11 folder.
 
2. Enable VB Script support by running the following command on the Terminal Server – msiexec /i {Product GUID} ADDLOCAL=OutlookVBScript /qb
The Product GUID can be found in the HKLM\SOFTWARE\Microsoft\Office\12.0\Common\InstalledPackages. Look for the Microsoft Office package key that is installed.