Category Archives: Useful Links

Identifying Fake Antivirus Programs

TrendMicro have release an informative whitepaper on how to identify Fake Antivirus programs, often refered to as FakeAV. These programs generally pop up on your computer screen, and inform you that your computer has been infected and then offer to clean it out for you. Click on the program will inadvertently install the program, which in turn, installs a whole bunch of nasties.
…and hopefully educate yourself on how not to get infected by these apps.

Office 2010 and Nicknames (.NK2)

Office 2010 no longer uses the .NK2 file to store nicknames. This is the list of names that drops down when you begin to type an email address in the TO: box. Instead, the list is stored internally as a hidden file in the inbox and is not easily accessible.
If you need to restore the .NK2 file from an old PC, use some tools to recover the email addresses. One tool that I have used is NK2view from
Copy the list into the clipboard, open a new message, and paste the lot into the TO: field. (DON’T SEND THE EMAIL! Smile). Cancel the email, and all the address will have been imported.
UPDATE: Microsoft now have a fix for this here –
To import .nk2 files into Outlook 2010, follow these steps:
  1. Make sure that the .nk2 file is in the following folder:

    Note The .nk2 file must have the same name as your current Outlook 2010 profile. By default, the profile name is “Outlook.” To check the profile name, follow these steps:

    1. Click Start, and then click Control Panel.
    2. Double-click Mail.
    3. In the Mail Setup dialog box, click Show Profiles.
  2. Click Start, and then click Run.
  3. In the Open box, type outlook.exe /importnk2, and then click OK. This should import the .nk2 file into the Outlook 2010 profile.Note After you import the .nk2 file, the contents of the file are merged into the existing nickname cache that is currently stored in your mailbox.

Note The .nk2 file is renamed with a .old file name extension on the first start of Outlook 2010. Therefore, if you try to re-import the .nk2 file, remove the .old file name extension.

Exchange 2007 stops receiving external emails

On many of my early installations of SBS2008, I had the unfortunate situation of not allocating enough hard drive space on the C: drive. My opinion has always been to move data and other system information out of the C: drive to other drives, and keeping the C: drive to a reasonably small size. I though that size was 60GB. I was wrong. I would recommend setting the C: drive to at least 80GB or more.
However, if you do have a 60GB partition on the C: drive, one of the first signs of trouble is when the free space on C: drops below 2GB. Exchange 2007 stops receiving external emails. This is caused by a condition known as Back Pressure. This is described in more detail here –
The easiest way to remedy this situation is to immediately free up disk space. Fortunately, there are some great articles on how to do this.
Other things, which should have already been done via the SBS Console is moving the Exchange database, Windows Update Repository and Sharepoint database out of the C: drive. They can be found here.

Server Core Tools and Utilities

Being a public holiday today, I got my hands dirty with some Windows HyperV Server fiddling.
This blog post is just the beginning of some basic tools/commands/help information for managing and maintaining a Windows Server Core installation for those who are not used to command line work.
It is not meant to be the comprehensive list, nor is it limited to Microsoft information. As some of these tools are third party freeware, there are security concerns to consider when installing and using them.
SCONFIG – brings up the Server Configuration Menu, in case you closed it accidentally. Location: C:\WINDOWS\SYSTEM32\SCONFIG.CMD
HELP – Gives you a list of what you can do in the command prompt Wink
DISKPART – Disk Partition Properties, used in place of Disk Manager.
CORECONFIGURATOR – Graphical Interface providing quick GUI access to features.
HVREMOTE – HyperV Remote Management Configuration Utility.
DISK2VHD – Converts physical disks to VHDs.
VHDTOOL – This free tool helps create, extend, convert and repair VHDs. 

SBS2008 Repair Guides

There is an excellent technical guide on fixing up problems that might be encountered while running SBS2008. I recently used the information on one of these guides to fix up an Exchange issue.
Contents from the guide are:
  • Manage Windows Small Business Server 2008 applications
  • Repair access of administrator account to Windows SharePoint Services
  • Repair client deployment issues
  • Repair e-mail anti-spam software
  • Repair e-mail programs and Microsoft Exchange Server services
  • Repair folder redirection and shares
  • Repair Forefront Security for Exchange Server
  • Repair Microsoft Exchange Server roles in Windows Small Business Server 2008
  • Repair monitoring and reporting features in Windows Small Business Server 2008
  • Repair Office Live for Windows Small Business Server 2008
  • Repair Remote Web Workplace
  • Repair the Move Exchange Server Data task
  • Repair the POP3 Connector
  • Repair the Windows SBS 2008 Console
  • Repair Users and Groups features
  • Repair Windows Live OneCare
  • Repair Windows Server Backup
  • Repair Windows Server Update Services
  • Repair Windows SharePoint Services
  • Repair Windows SharePoint Services after moving the databases
  • Synchronize the DSRM Password with the Windows SBS 2008 Network Administrator Password
  • How to reinstall the Certification Authority role

Slow network logon

I came across two excellent troubleshooting articles to investigate why you might be experiencing slow network logons.