Category Archives: Windows Vista

Trend Micro Worry Free message “To complete the installation, restart the computer” does not go away

After installing Trend Micro’s Worry Free Business Security version 5.0 or later, the following message comes up on the workstations. After clicking on the “Install drive and restart the computer” button, the system restarts, and this message keeps reappearing.
 
 
The solution is on Trend Micro’s knowledge base, but it is a bit difficult to find. http://esupport.trendmicro.com/Pages/To-complete-the-installation-restart-the-computer-always-appears-when.aspx
 
   1. Stop Cryptographic Services.
   2. Go to the C:\Windows\system32\catroot2 subfolder and rename it as “oldcatroot2”.
   3. Start Cryptographic Services.
   4. Open a command prompt and run the following commands:
      a. regsvr32 wintrust.dll – This registers Microsoft Trust Verification.
      b. regsvr32 netcfgx.dll – This registers Network Configuration Objects.
   5. Restart your computer.
 
There is a bit more information there, detailing the problem.

Atheros LAN Driver and slow Windows boot

This particular problem has hit me a few times, particularly with some ASUS laptops. You would set up the PC normally, and everything works fine. Then we go for the final reboot (it is always the last one that does it).
 
During the restart, we see the Windows Logo (XP or Vista), and the running bars underneath. Suddenly, everything goes really slowly, as though in slow motion, and it does this for about 30 minutes (I timed it once).
 
The problem lies in the memory effect on this particular network card. To solve this problem, ASUS tech support recommended the following steps.
 
1. Shut down the PC/Laptop.
2. Remove the battery, or disconnect it from mains power, and disengage the network cable.
3. Restart the PC, and update the network card with the following driver – http://dlsvr.asus.com/pub/ASUS/nb/M51E/LAN_XP_080407.zip
 

Ntbackup Restore for Windows Server 2008 and Vista

For those who are missing “good old ntbackup”, there is a version for use with Windows 2008 and Vista that will allow restores from backups made using ntbackup in Windows XP and Windows Server 2003.
 
The utility requires that the Removable Storage Management Feature is enabled and can be downloaded here – http://www.microsoft.com/downloads/details.aspx?FamilyID=7da725e2-8b69-4c65-afa3-2a53107d54a7&DisplayLang=en

Disable DEP to install some pesky applications/drivers

I decided to wipe out my ACER laptop and rebuild it with Vista Business 64bit SP1. All went well and all the applications and back and running.

I suddenly realised that an integral part of my set up was to be able to use my Vodafone 3G mobile card. I downloaded the latest software off the Vodafone site. Then I plugged in the modem. Got a BSOD immediately. After the reboot, the modem appeared to be installed, but I could not get connected to the Vodafone network. I kept getting a RAS Error Code 633. Vodafone support was unable to help (Get your support guys up to date PLEASE! “It should work with Vista” is not a helpful response).

Anyway, after some searching, I discovered some discussion on Data Execution Prevention (DEP) in relation to installing the device. After uninstalling the Vodafone software and drivers, I disabled DEP with the following command.

bcdedit.exe /set {current} nx AlwaysOff

Then I installed the Vodafone software, rebooted, and plugged the modem in. No BSOD. Got the pleasant “Your device installed successfully” message.
Then I tested and was able to connect to the Vodafone network.

Rebooted once more, and then I re-enabled DEP.

bcdedit.exe /set {current} nx AlwaysOn

Tested the connection again. All OK 🙂

Word of WARNING: Do not disable DEP to install drivers unless you are sure the drivers are safe. Also, make sure you have a backup, unless you are prepared to lose data.