After installing Trend Micro’s Worry Free Business Security version 5.0 or later, the following message comes up on the workstations. After clicking on the “Install drive and restart the computer” button, the system restarts, and this message keeps reappearing.
The solution is on Trend Micro’s knowledge base, but it is a bit difficult to find. http://esupport.trendmicro.com/Pages/To-complete-the-installation-restart-the-computer-always-appears-when.aspx
1. Stop Cryptographic Services.
2. Go to the C:\Windows\system32\catroot2 subfolder and rename it as “oldcatroot2”.
3. Start Cryptographic Services.
4. Open a command prompt and run the following commands:
a. regsvr32 wintrust.dll – This registers Microsoft Trust Verification.
b. regsvr32 netcfgx.dll – This registers Network Configuration Objects.
5. Restart your computer.
2. Go to the C:\Windows\system32\catroot2 subfolder and rename it as “oldcatroot2”.
3. Start Cryptographic Services.
4. Open a command prompt and run the following commands:
a. regsvr32 wintrust.dll – This registers Microsoft Trust Verification.
b. regsvr32 netcfgx.dll – This registers Network Configuration Objects.
5. Restart your computer.
There is a bit more information there, detailing the problem.
